Security & Trust

Last updated November 8, 2025

We understand that your class notes and recordings are private. We're committed to protecting your data with enterprise-grade security and transparent policies.

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1. Data Encryption

Your data is protected at every step.

  • Encryption in Transit: All communication between your device and Glauck's servers is encrypted using industry-standard TLS (SSL).
  • Encryption at Rest: Your audio files, transcripts, and summaries are stored in an encrypted format in our secure cloud database.
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2. Secure Payment Processing

We do **not** store, process, or even see your credit card information.

All payments are handled directly by Paddle, our Merchant of Record. Paddle is a globally trusted payments provider that is PCI-DSS Level 1 compliant, the highest level of security certification for payment processing.

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3. Content Privacy & AI

You own your Content. We built our system with "Privacy by Design" principles.

  • No AI Training: We will never use your audio, transcripts, or summaries to train any AI models without your explicit, opt-in consent.
  • Third-Party Processing: When we send your audio to a third-party AI provider for transcription, we do so under strict contractual agreements that prohibit them from using your data for any purpose other than fulfilling our request.
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4. Secure Infrastructure

Glauck's services are hosted on secure, enterprise-grade cloud infrastructure (e.g., Vercel, AWS) that provides robust protection against common threats and ensures high availability.

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5. Your Data Control

You are in control of your data. You can delete individual classes or your entire account at any time from your account settings. Deleting your account permanently erases all of your associated Content from our systems.

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6. Have a Concern?

If you believe you have found a security vulnerability or have any questions, please contact us immediately atsupport@glauck.com.